Horizon Hobby's emphasis on helping people have fun with hobbies and solid core values is the inspiration for outstanding product expertise and tremendous attention to the needs of customers. Specifically, three central values drive the Horizon approach and serve as the company's foundation:
Golden Rule
Treat everyone with utmost respect as we would best like to be treated ourselves.
Consumer is Boss
A caring, can-do attitude in every situation.
Inverted Pyramid
A servant leadership model in which leaders serve those they lead.
While the development, distribution and retailing of innovative hobby products is what we excel at, helping the end consumer have fun with hobbies is what drives us. And we believe that if our employees are passionate and dedicated, the consumer will be taken care of. That's why we place consumers at the top of our inverted pyramid and our CEO at the bottom. All the leaders in Horizon are energized to support those in the pyramid above them.
It is through this Inverted Pyramid Servant Leadership model that we best fulfill our goal of helping people have fun with hobbies.