Two children learn a little about history as they show their enthusiasm for a World War I replica. The famous S.E.5a helped the allies regain air superiority during the summer of 1917 and maintain it for the rest of the war. E-flite's tribute to this combat legend, the S.E.5a Slow Flyer 250, is an electric, semi-scale version of the fighter that offers RC pilots a more majestic type of slow flight.

Our Basics

Horizon's values are put into action by each and every employee, who utilizes these "basics" as a way to conduct day-to-day work activities:

1. Each customer will be treated as we would like to be treated if we were the customer.

2. We will put our employees first, because if they are satisfied, dedicated, and energetic, they will treat our customers with warmth, friendliness and fun.

3. The end user is the ultimate customer we must satisfy. We will sell to and service consumers through whatever channel they find most convenient.

4. We will bring high-quality, innovative products to market that will ensure a successful hobby experience. Excellent value is more important than offering the lowest price.

5. We will exhibit a bias for action. When an adjustment or change is necessary, we will act on it promptly.

6. Dealers and consumers will be provided with the most useful product and industry information in the most easily accessible manner.

7. We will work as a team to share information openly, actively debate our differences, but then support each other in the resolution decided upon.

8. Customers will not have to wait to place orders or receive answers to their questions.

9. Our people are our only real long-term asset. We will make hiring well, professional development, and optimal matching of employees with individual roles one of our highest priorities.

10. We eagerly accept intelligent risk and "original" mistakes. We will not always do things perfectly, but we will learn from our experiences so as to not repeat the mistakes.

11. Working safely will always be more important than the job being done.

12. Any employee who receives a customer complaint "owns" the complaint and is empowered to resolve it and prevent a repeat occurrence.

13. Our values are the core of our business. We will use them as a template over which all other decisions are made.

14. Protecting the assets of Horizon is the responsibility of every employee.

15. Each employee will understand their work responsibilities and welcome being held accountable by all other team members to perform those responsibilities at the highest level.

16. Smile. We are on stage and smiles transcend even phone lines. Use proper vocabulary with our customers. Use words or phrases like, "Certainly. I'll be happy to. It's my pleasure."

17. Be an ambassador of Horizon inside and outside the workplace. Always speak positively. You are part of Horizon, so remember that every comment reflects on you, too. Take pride in Horizon and show it.

18. Use the customer's name often (external customers and employees) to express importance, respect and warmth.

19. Be yourself. Reflect your own personality in a genuine manner – relaxed and comfortable, yet always professional.

20. Have fun. Enjoy your job. A good attitude is infectious.